DevicePulse.AI
Microsoft Azure Marketplace
CoPilot for Pre & Post Deployments with AI Diagnostics
DevicePulse.AI is a CoPilot for Soak Testing before deployments and an AI Agent for Maintenance and Customer Support after deployment — replacing manual labour to ensure SLAs and customer satisfaction.
Faster Issue Resolution
%
Improvement
Accurate Root Cause Identification
%
Accuracy
Reduction in Undetected Defects
%
Decrease
Context-Aware AI
Comprehensive Post-Deployment Device Maintenance & Customer Support with Context-Aware AI
A powerful, context-aware AI Agent which enables devices manage themselves with advanced diagnostics and root cause identification — and step-by-step guidance for Technicians in the field to solve the issues immediately.
Perfect for Connected Device and IoT solution providers.
Advanced AI Diagnostics
Context-aware AI monitoring tools analyse real-time telemetry and historical failure patterns to pinpoint root causes with up to 95% accuracy.
Step-by-Step Field Guidance
Technicians receive instant, guided resolution workflows on-site — via the platform or WhatsApp — to resolve issues without escalation.
Connected Device & IoT Providers
Purpose-built for IoT solution providers managing large connected device fleets, ensuring SLAs and exceptional customer satisfaction.
Why DevicePulse.AI
Your Solution for Simplified Maintenance After Device Deployments
Let our AI Agent take care of maintenance and customer support
The exciting world of IoT comes with its own set of challenges, particularly when it comes to maintaining devices post-deployment. Ensuring long-term functionality and reliability is a critical concern for IoT companies.
DevicePulse.AI simplifies maintenance by deploying an intelligent AI Agent that autonomously handles diagnostics, root cause identification, and provides real-time guidance to technicians — eliminating manual overhead and ensuring your devices stay operational with minimal human intervention.
AI-Powered Automation
Our AI Agent autonomously diagnoses issues, performs device diagnostics, identifies root causes, and orchestrates maintenance workflows — no manual monitoring required.
Technician Empowerment
Field technicians receive step-by-step guidance on-site, enabling immediate issue resolution and reducing escalation time.
Customer Support AI Agent
Deliver exceptional post-deployment support with context-aware assistance that ensures SLAs and customer satisfaction.
Key Features
Transform Your Operations with AI-Powered Solutions
Intelligent automation and monitoring tools to streamline your workflow and enhance operational efficiency
Root Cause Analysis
01Learn from previous experience and knowledge graphs, identifying root causes using a Machine Learning approach for accurate, context-aware diagnostics.
CoPilot for Faster Troubleshooting
02Speed up issue resolution with an intelligent chatbot that offers guided, contextual support using real-time telemetry and integrated knowledge bases. Accessible via the DevicePulse.AI platform or WhatsApp, the AI Navigator helps technicians troubleshoot issues efficiently from anywhere.
Multi-Mode Knowledge Base
03Upload Knowledge building of a senior or supervisor Engineer using historical records, user manuals, and datasheets. Upload device knowledge via file or API to enrich the CoPilot response.
Core Features
SenzMatica DevicePulse.AI
Provides a comprehensive solution that integrates seamlessly with IoT technology, enhancing testing and monitoring capabilities.
Connect Data Streams
Define Test Cases
Start Testing
Generate Reports
Root Cause Analysis
Humanoid Notification system
Results Dashboard
Devices connected to various IoT platforms can be integrated with this DevicePulse.AI platform, allowing for streamlined data collection and analysis.
Device Pulse.AI Pricing
Choose the perfect plan for your needs. Our flexible pricing options cater to businesses of all sizes, ensuring
you get the best value.
| Compare Plans | Community | Enterprise | Platinum |
|---|---|---|---|
| Devices | Up to 10 devices | Up to 10,000 | Unlimited |
| Users | Up to 2 users | Up to 10 users | Unlimited |
| Data Frequency | - | Every 10 minutes | Every 10 minutes or tailored |
| Seamless Device Onboarding |  | | |
| Failure Criteria Configuration | | | |
| Instant Failure Alerts | | | |
| Failure Reports |  | | |
| Advanced Root Cause Analysis | | | |
| AI Navigator for Troubleshooting | | | |
| AI Chatbot Usage | | | |
| Feedback Collection Mechanism | | | |
| Unlimited Users | | | |
| On-Premise Deployment | | | |
| Platform Integration Service | | | |
| Custom ITSM System Integration | | | |
| Customized Operation Dashboard Creation | | | |
| Platform Managed Services | | | |
Have questions about your plan, integration or enterprise options? Reach out and let’s talk solutions. | Contact Us | ||
| Contact Us | |||
What customers say about
DevicePulse.AI
Frequently Asked Questions
Have questions about how DevicePulse.AI works or how it can support your device operations? This FAQ section provides clear answers so you can understand everything in one place.
Didn’t find your answer? Contact us
