DevicePulse.AI

Enhance Your IoT Device Diagnosis with AI-Powered Assistance

From defect detection in manufacturing to performance monitoring after deployment, our solution automates the entire testing lifecycle. Ensure seamless operations and keep your devices performing at their best.

Faster Issue Resolution

%

Improvement

Accurate Root Cause Identification

%

Accuracy

Reduction in Undetected Defects

%

Decrease

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Comprehensive Post-Deployment Device Maintenance with Context-Aware AI

Introducing a powerful, context-aware AI assistant. Perfect for IoT solution providers, our platform streamlines IoT device health monitoring with advanced diagnostics, failure analysis, and real-time AI-assisted troubleshooting. Enhance device performance, minimize downtime, and ensure operational efficiency with DevicePulse.AI. Choose DevicePulse.AI for optimized IoT operations and innovation.

IoT Devices

Connect Through Any IoT Platform

Builds end to end IoT sensor based hardware solutions in different verticals. Dedicated to offer cost-effective and efficient sustainable IoT devices which have extended battery life.

IoT Platform

Comprehensive Monitoring and Testing

Focuses on all aspect of IoT ecosystems. With the capability to build and customise IoT platforms and smart sensor-based device networks that allow devices to communicate

Artificial Intelligence

Accelerated Troubleshooting

Programmable intelligence enabling devices to learn, reason, and process information like humans.

Why DevicePulse.AI

Your Solution for IoT Maintenance Challenges

The exciting world of IoT comes with its own set of challenges, particularly when it comes to maintaining devices post-deployment. Ensuring long-term functionality and reliability is a critical concern for IoT companies. DevicePulse.AI is here to alleviate these concerns with a platform that continuously monitors your IoT network, detects problems and uses advanced AI capabilities to diagnose and resolve issues efficiently.

Transform Your Operations with AI-Powered Solutions

Intelligent automation and monitoring tools to streamline your workflow and enhance operational efficiency

Increase Productivity and Simplify Maintenance

01

Automate test execution, root cause detection, and alert workflows, freeing teams from manual checks and reducing maintenance cycles.

AI Navigator for Faster Troubleshooting

02

Speed up issue resolution with an intelligent chatbot that offers guided, contextual support using real-time telemetry and integrated knowledge bases. Accessible via the DevicePulse.AI platform or WhatsApp, the AI Navigator helps technicians troubleshoot issues efficiently from anywhere.

Custom Alerting & Notifications

03

Configure rule-based alerts to receive real-time updates via email, WhatsApp, or in-app messages when critical thresholds are crossed.

Core Features

SenzMatica DevicePulse.AI

Provides a comprehensive solution that integrates seamlessly with IoT technology, enhancing testing and monitoring capabilities.

Connect Data Streams

Define Test Cases

Start Testing

Generate Reports

Root Cause Analysis

Humanoid Notification system

Results Dashboard

Devices connected to various IoT platforms can be integrated with this DevicePulse.AI  platform, allowing for streamlined data collection and analysis.

Connect Data Streams

Device Pulse.AI Pricing

Choose the perfect plan for your needs. Our flexible pricing options cater to businesses of all sizes, ensuring
you get the best value.

Compare PlansCommunityEnterprisePlatinum
DevicesUp to 10 devicesUp to 10,000Unlimited
UsersUp to 2 usersUp to 10 usersUnlimited
Data Frequency-Every 10 minutesEvery 10 minutes or tailored
Seamless Device Onboardingenabledenabledenabled
Failure Criteria Configurationenabledenabledenabled
Instant Failure Alertsenabledenabledenabled
Failure Reportsdisabledenabledenabled
Advanced Root Cause Analysisdisabledenabledenabled
AI Navigator for Troubleshootingdisabledenabledenabled
AI Chatbot Usagedisabledenabledenabled
Feedback Collection Mechanismdisabledenabledenabled
Unlimited Usersdisableddisabledenabled
On-Premise Deploymentdisableddisabledenabled
Platform Integration Servicedisabledenabledenabled
Custom ITSM System Integrationdisabledenabledenabled
Customized Operation Dashboard Creationdisabledenabledenabled
Platform Managed Servicesdisableddisabledenabled

Have questions about your plan, integration or enterprise options? Reach out and let’s talk solutions.

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Frequently Asked Questions



1. What is DevicePulse.AI?

DevicePulse.AI is an AI-powered IoT device monitoring and diagnostics platform designed to automate testing, detect failures, analyze root causes, and support real-time troubleshooting. It helps organizations maintain device performance both before and after deployment.

2. How does DevicePulse.AI improve IoT device maintenance?

The platform continuously monitors telemetry, identifies anomalies using AI models, triggers instant alerts, and provides guided troubleshooting via the AI Navigator. This reduces downtime, improves reliability, and minimizes manual diagnostic efforts.

3. Can DevicePulse.AI detect issues before devices fail??

Yes. DevicePulse.AI uses predictive insights and rule-based thresholds to identify early signs of device failure. It detects abnormalities in telemetry, patterns, and sensor behavior—helping you proactively prevent downtime.

4. Does DevicePulse.AI integrate with existing IoT platforms?

Absolutely. DevicePulse.AI can connect to any IoT platform or data stream. It supports integration through APIs, MQTT brokers, cloud IoT hubs, and your existing monitoring pipelines.

5. How does the AI Navigator help with troubleshooting?

The AI Navigator provides contextual, step-by-step troubleshooting. It analyzes real-time device data, historical logs, failure patterns, and knowledge-base information to guide technicians—on the platform or via WhatsApp.

6. Can DevicePulse.AI be used during manufacturing and testing?

Yes. The platform supports the complete IoT lifecycle—from manufacturing defect detection and automated test execution to post-deployment device health monitoring and diagnostics.

7. What types of analytics does DevicePulse.AI offer?

    The platform provides:

  • Real-time telemetry dashboards
  • Automated failure reports
  • Root cause analysis

  • Device performance insights
  • Usage and anomaly trends
  • Customizable operation dashboards (Enterprise & above)

8. Is DevicePulse.AI suitable for large-scale IoT deployments?

Yes. It can manage thousands of devices with scalable cloud infrastructure, batch diagnostics, and enterprise-grade integrations. The Platinum plan supports unlimited devices and users.

9. What kind of alerts and notifications does the system support?

    Configure rule-based alerts delivered through:

  • Email
  • WhatsApp messages
  • In-app notifications
  • Optional ITSM system integration (ServiceNow/Jira)

10. Can DevicePulse.AI run on-premise?

Yes. On-premise deployment is available under the Platinum plan, ideal for enterprises requiring enhanced data security and compliance.

11. Does the platform support custom test cases?

Yes. Users can define test cases, configure failure criteria, and automate test execution. Reports and analytics are generated instantly for each test cycle.

12. What is the accuracy of the AI-powered root cause analysis?

DevicePulse.AI provides up to 95% accuracy in identifying root causes based on device telemetry, failure patterns, and historical insights.

13. Is the platform secure for enterprise use?

Yes. DevicePulse.AI follows enterprise-grade security practices, including data encryption, secure integrations, and controlled device onboarding.

14. Can DevicePulse.AI work offline?

    Industries using IoT devices in large volumes benefit most, including:

  • Manufacturing
  • Energy & Utilities
  • Smart Home & Building Tech
  • Logistics & Fleet
  • Healthcare Wearables
  • Agriculture IoT
  • Retail & POS devices

15. Can DevicePulse.AI integrate with our ITSM or internal systems?

Yes. The Enterprise and Platinum plans support custom ITSM integration (ServiceNow, Jira, custom apps) and full platform integration services.

16. Does DevicePulse.AI support feedback collection from technicians?

Yes. Technicians can submit feedback and device-specific notes directly into the platform, enabling continuous improvement of AI diagnostics.

17. How does pricing work?

DevicePulse.AI offers three pricing tiers—Community, Enterprise, and Platinum. Pricing varies based on device count, AI features, integration needs, and deployment model.

18. Can I try DevicePulse.AI before purchasing?

Yes. You can book a demo to explore the platform’s capabilities, data flow, and AI diagnostic workflows

19. How do I onboard my devices to DevicePulse.AI?

    Device onboarding is seamless through:

  • API integrations
  • MQTT/telemetry link
  • IoT hubs (Azure, AWS, GCP)
  • All plans support onboarding.

20. Where is DevicePulse.AI available?

DevicePulse.AI is available globally and can also be purchased from the Microsoft Azure Marketplace for fast deployment or directly contact us at info@senzmate.com

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